privacy policy

1. who we are

the shop trades as fonetica and is operated by firelumen s.r.l.s., based in vipiteno, via città vecchia 32/a. protecting your privacy is part of our "authentic assistance".

2. data we collect

we collect the data you voluntarily provide to us (e.g. name, email, phone number) through the contact form or through conversations about your telecoms, repair or shop needs.

3. purpose of processing

we use your data exclusively to:

• handle your requests for technical or contractual support.
• inform you about offers or updates on the services you requested.
• fulfil the legal and tax obligations connected to our sales and support activity.

4. your rights

you have the right to access your data, request its correction or deletion, or restrict its processing. for any request, send us an email.

5. cookies

this website uses only technical cookies, which are solely necessary to save the visitor's personal preferences. the site also uses cloudflare's anti-spam bot verification (turnstile), which in turn uses only technical cookies necessary for it to function. your browsing remains anonymous and protected.